Japan/America Society of Kentucky

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Amazon Opportunity for Fluent Japanese Speakers

24 Feb 2016 12:22 PM | Anonymous




In order to be considered for this position you must live in one of the following states: Arizona, Kentucky, Texas, West Virginia, Wisconsin, Minnesota, Delaware, Florida, Georgia, Kansas, North Carolina, Tennessee and Virginia.

Who We Are

Since 1994, Amazon has evolved from a single retail website to become a global development platform as well as an e-commerce and publishing partner.

Innovation is in our DNA and we constantly seek out the world’s brightest technology minds to research and develop new solutions to improve the lives of our customers: shoppers, sellers, content creators, and developers around the world.

Because that's what being Earth's most customer-centric company is all about, and it's still Day One at Amazon.

Job Description

This is our Seasonal, work from home Customer Service Associate position! We are looking for Japanese-Speaking Customer Service Associates.

The ideal, Seasonal work from home Amazonian is internet savvy and has technical aptitude when it comes to online tools and research. You will think outside the box, solve problems, answer questions, and resolve concerns presented by our Amazon customers. Our customers contact us primarily by phone & chat and we hope you can help us deliver customer obsessed results!


This job is an hourly position and pay rate nationwide is $10.00 per hour. The role includes paid training, bonus opportunity, and dedicated resources to support your ongoing growth and development. 


Seasonal employees may remain with Amazon in a temporary capacity for up to six months, depending on business need. There may be opportunities for regular long term employment!

Our Virtual Contact Center is open from 3AM – Midnight Pacific Time.  Being able to work an assigned schedule that falls within our operating hours is required and expected. Available shifts may include days, afternoons and evenings. Typically, they include one or both weekend days and schedules may change throughout the duration of your employment. There may be at times mandatory overtime, based on business needs. Associates may work up to, but no more than 60 hours a week.

Working hours for all staff increase substantially during our peak season (Thanksgiving through mid-January). In order to support our customers, vacation requests are not granted during our peak season unless otherwise required by law. You may also be required to work on any/all major holidays. If you’re a student, we’ll do our best to work around your school schedule!


Your address must be in one of the states we are currently hiring. Any applicants with home addresses outside of hiring states will not be considered.

  • ·       High School Diploma or equivalent
  • ·       Basic typing, phone, and computer navigation skills
  • ·       Ability to navigate the Internet, email, and Instant Messenger tools
  • ·       1+ years in a service environment dealing with the public
  • ·       Ability to participate and complete mandatory training (this schedule may be different from your production schedule upon hiring)
  • ·       Ability to complete I-9 work authorization paperwork in person
  • ·       Ability to take any shift Sunday through Saturday from 3:00am to Midnight Pacific Time zone

Technical Requirements

You will be shipped a headset, phone, and a Gemalto token to the address provided in your application. Equipment may arrive separately.

Please be sure to verify that your mailing address in our system is an address where you can receive equipment to ensure that there are not delays in receiving your equipment. Make sure you add the apartment number (if any). PO Boxes arenot supported and we must have a physical address for you to receive your equipment.

Phone line:

  • Must be dedicated for amazon use only
  • No call waiting, call forwarding, or voicemail – HINT: ask for a FAX line.
  • Traditional phone company or your internet service provider
  • No Skype, Vonage, Magicjack, or other VOIPs

Microsoft Computer Requirements:

·       A connected webcam, or one built in

·       64-bit Operating System

·       10 mbps download speed or faster

·       Must be directly connected to router/modem via Ethernet cable (no satellite or wireless internet)

·       If you are using a laptop, it must be connected to an external monitor, keyboard, and mouse

·       Windows 7.1 or Windows 8 or 8.1 (Windows 10 is not supported yet)

·       Windows Auto Update

·       Microsoft Security Essentials installed (Windows 7) or Windows Defender if using Windows 8 or 8.1

*Mac computers are not supported at this time.

The following programs must be uninstalled to meet the computer requirements:

  • McAfee, Norton, AVG, Kaspersky, Avast, Comcast Constant Guard
  • Any other virus protection or antimalware software should also be uninstalled.
  • Unused versions of Cisco AnyConnect Mobility Client

Please apply online at: https://www.amazon.jobs/jobs/378814

Amazon is an Equal Opportunity-Affirmative Action Employer –Minority/Female/Disability/Vet



Arizona, Kentucky, Texas, West Virginia, Wisconsin, Minnesota, Delaware, Florida, Georgia, Kansas, North Carolina, Tennessee and Virginia. 

Please apply online at: https://www.amazon.jobs/jobs/378814 ;

Who We Are 



そのため、地球上で最もお客様を大切にする企業であること、が私たちの理念であり、常にStill Day1の精神で取り組んでいるのです。 

Job Description 




本雇用は有期雇用で、ビジネスの状況に応じ、6か月間まで就業することになります。また、無期雇用の社員(regular long term employment)になる可能性もあります。 





 学歴:高卒以上 

 読み・書き・会話において、スムーズなコミュニケーションが取れる日本語力 

 基礎的なタイピング、電話、パソコンでのナビゲーションができるスキル 

 インターネット、メール、チャットなどのメッセンジャーツールを案内できる能力 

 サービス関連の業界での就業経験が1年以上ある方。 

 必須研修に参加、修了できる方。(研修スケジュールは、実際に勤務して頂くシフトとは違う可能性があります) 

 I-9 work authorizationに関する手続きをお一人で完了できる方 

 日曜から土曜の午前3時から午前0時(太平洋時間)の中で組まれるシフトで就業できる方 



郵送物が、遅滞なく受け取れるよう、郵送先住所が問題なく荷物を受け取れるところか、確かめて下さい。アパートの番号も必要であれば、追記して下さい。PO Boxes(私書箱) に送ることはできませんので、実際に居住している住所を記載ください。 


 Amazonでの就業専用回線でなくてはいけません 

 キャッチホン(call waiting)、転送、ボイスメールの使用はできません 

 電話会社か、インターネットサービスプロバイダーを使用ください 

 スカイプやVonage、Magicjack等、IP電話のしようはできません 


 ウェブカメラが搭載されているか、設置されているパソコンであること 

 10mbps以上のダウンロード速度を持っていること 

 イーサネットケーブルを通じてルータやモデムに直接つなげることができること(サテライト、ワイヤレス(Wi-Fi)接続は出来ません) 

 ノートパソコンを使用しているのであれば、外付けのモニター、キーボード、マウスを使用すること 

 Windows 7.1 か Windows 8 ないし8.1 であること(Windows 10 はサポートしていません) 

 Windowsが自動でUpdateされること 

 Windows 7の場合、Microsoft Security Essentialsがインストールされていること。またWindows 8/8.1をお使いの方は、Windows Defenderがインストールされていること。 



 McAfee, Norton, AVG, Kaspersky, Avast, Comcast Constant Guard 

 その他ウイルスソフトやアンチスパイウエア 

 使われていないバージョンのCisco AnyConnect Mobility Client 

Japan/America Society of Kentucky
464 Chenault Rd.
Frankfort, KY 40601
(502) 209-9630

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